TE Certified, Electrical, Plumbing, Heating & Cooling reviews and reputation
TE Certified, Electrical, Plumbing, Heating & Cooling, Plumbing in Roswell, GA.
Rated 4.9 on Google across 12,473 reviews.
WorkTrust provisional public-signal Score: 91/100 (Excellent). This is a provisional score from public signals, not a verified-job score.
TE Certified draws overwhelmingly positive public sentiment for professionalism and responsiveness, with a recurring minority concern about premium pricing and upsell pressure.
Across Google, Yelp, Angi, HomeAdvisor, BBB, Facebook, Nextdoor, and Best Pick Reports, the dominant pattern is strong praise for punctuality, clear communication, and knowledgeable service across electrical, plumbing, and HVAC work. Customers frequently describe the people who handled their jobs as courteous, thorough, and willing to explain issues in plain terms. A consistent minority of critical voices, spread across BBB and other independent platforms, raises concerns about pricing being on the higher end compared to competitors and, in some cases, recommendations for additional work that reviewers felt were unnecessary. Isolated but notable complaints also describe diagnostic misses and follow-up responsiveness issues, though these represent a small share of the overall public record.
- Punctuality and arrival-window reliability
- Clear, upfront written quotes before work begins
- Courteous and communicative service on the job
- Consistent quality across electrical, plumbing, and HVAC disciplines
- High repeat-customer and referral rate noted across platforms
Good to know
- Pricing is described by multiple independent reviewers as higher than some competitors, with a few noting sticker shock on routine jobs. Getting comparison quotes is reasonable for larger projects.
- A recurring pattern across BBB and other platforms involves customers feeling they were steered toward more extensive repairs or replacements than they later determined were necessary.
- A small number of reviews cite incomplete diagnosis or follow-up responsiveness issues, particularly on plumbing calls.
This is an independent WorkTrust summary of public customer reviews from across the web.