RS Andrews reviews and reputation
RS Andrews, Plumbing in Peachtree Corners, GA.
Rated 4.9 on Google across 9,353 reviews.
WorkTrust provisional public-signal Score: 86/100 (Great). This is a provisional score from public signals, not a verified-job score.
RS Andrews earns strong marks for professionalism and technical knowledge, but a consistent minority of customers flag pricing as high and follow-through as uneven.
Across Google, Yelp, Angi, BBB, and TrustDALE, the dominant pattern is praise for knowledgeable, courteous, and punctual service across HVAC, plumbing, and electrical work. Many customers describe thorough inspections, clear upfront communication, and clean job completion. However, a recurring and independent thread of criticism centers on pricing perceived as significantly above market, and a separate cluster of complaints on BBB and Yelp cites missed appointments, misdiagnoses, and difficulties reaching management after problems arise. The overall public picture is solidly positive but not without meaningful, well-documented dissent.
- Knowledgeable, thorough diagnostics across HVAC, plumbing, and electrical
- Punctual arrivals and clear upfront pricing in most reported experiences
- Professional conduct and clean workmanship consistently noted
- Strong repeat and long-term customer base across Atlanta metro
- BBB A+ accreditation maintained since 1992
Good to know
- Pricing is a recurring concern across multiple independent platforms, with some customers reporting costs substantially higher than competing quotes for comparable work.
- A subset of BBB and Yelp reviewers describe missed or significantly late appointments and difficulty getting follow-up service after installation issues, suggesting scheduling and post-job responsiveness can be inconsistent.
- Yelp sentiment is notably lower than Google, indicating the body of opinion varies by platform and experience type.
This is an independent WorkTrust summary of public customer reviews from across the web.