Anthem Pest Control reviews and reputation
Anthem Pest Control, Pest Control in Duluth, GA.
Rated 4.7 on Google across 11,681 reviews.
WorkTrust provisional public-signal Score: 79/100 (Good). This is a provisional score from public signals, not a verified-job score.
Anthem Pest Control earns strong marks for on-site service quality, but faces recurring complaints about sales tactics and contract terms.
Across Google, BBB, Angi, HomeAdvisor, Yelp, and aggregator platforms, the dominant positive theme is the professionalism and thoroughness of those who perform the actual service visits, with many customers praising punctuality, clear explanations, and attention to detail. However, a consistent and independent thread of criticism centers on the door-to-door sales process: multiple sources across BBB complaints, Angi, and HomeAdvisor describe customers feeling misled about contract terms, service scope, or pricing, and facing substantial early-cancellation fees they say were not clearly disclosed. The gap between what is promised at the point of sale and what is delivered or enforceable contractually is the most repeatedly documented concern across platforms.
- Thorough, detail-oriented service visits
- Punctual and professional service appointments
- Knowledgeable and communicative service personnel
- Broad pest coverage including termites, mosquitoes, and rodents
- Generally responsive management replies to formal complaints
Good to know
- Multiple independent sources, including BBB, Angi, and HomeAdvisor, document complaints about door-to-door sales representatives making verbal promises that differ from the written contract, particularly regarding service scope and
- Early cancellation fees are a recurring friction point: customers across platforms report being surprised by cancellation charges that were not clearly explained before signing.
- Anthem uses annual service contracts; customers expecting month-to-month or one-time service should clarify all terms in writing before agreeing to any plan.
This is an independent WorkTrust summary of public customer reviews from across the web.